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Some Outlook Relief Perhaps

I get a lot of email, like many people in our industry.  A lot of it is SPAM, but it's rare that any of that makes it to my inbox between SpamBayes and server-side anti-spam stuff running at ORCSWeb (the best hosting company around, IMHO).  Nonetheless, I tend to get inundated even with real email that requires my attention, and in order to get much software development work done, I have to turn off Outlook entirely sometimes.  This is sage advice (multi-tasking reduces total productivity - it's in several books like Getting Things Done), but unfortunately for me it only means that when I do open Outlook it's gone and added that many more mails for me to deal with.

Recently, however, I installed a tool called ClearContext that I'm falling in love with.  I heard about it from Scott Cate, who came to visit recently.  We did a fair bit of knowledge sharing (he hadn't seen Terminals yet, which of course rocks for managing remote pc connections), and he was recently in love with this tool.  After seeing a couple of its features, I had to try it.

I haven't yet gotten into the product enough to try all of its features, but the one that appealed to me most I'm starting to love.  I use a ton of Outlook rules and folders to keep my email volume somewhere approaching manageable, but it often happens that I won't file something from my inbox because it is simply too painful to dig through the treeview to find the folder it goes in.  Dragging messages from the center list view to the left Mail Folders tree view is only viable if the folder I'm looking for is already there - if it's somewhere above or below, then it's a total waste of time to try and drag a message.  The scroll rate is like 2 folders per second, which isn't nearly fast enough.  The real problem is that I have too many folders and no way to filter them besides the hierarchy provided by the treeview.

The solution provided by ClearContext is to break out of the hierarchical filter mode and provide text filtering.  I'm a very fast typist, so using the keyboard to speed up my filing instead of dragging things around with the mouse is just fine with me.  And in practice it works great.  Let's say I have a folder somewhere called Friends.  I get an email from a friend of mine I haven't talked to in a while.  I don't have a rule set up, so it goes to my inbox.  Using ClearContext, I can file the message either when I reply or just while it's in my inbox, but either way, after clicking File I can just type "fr" and I immediately see a very short list of folders that include the string "fr" in them.  In my case, Friends is at the top of the list and highlighted, so I just hit Enter and it's filed.  Compared to my previous option of creating a rule (not as fast) or searching for the Friends folder manually and then manually dragging the message into it with the mouse (totally not fast), this is saving me a couple of seconds per message.  Multiplied by hundreds of messages.

Anyway, you can read more about the features on their web site.  There's a free personal edition.  So far it's working very well for me.

Published Monday, July 02, 2007 6:00 PM by ssmith

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# re: Some Outlook Relief Perhaps

Steven:

I'm glad to hear that ClearContext is working well for you.  If you haven't seen them already, check out our video tutorials for an introduction to the application:

http://www.clearcontext.com/tutorial.html

If you have any questions about the product, please do not hesitate to contact me.

Regards,

Brad Meador

ClearContext Corp.

brad at clearcontext dot com

Monday, July 02, 2007 7:14 PM by Brad Meador

# Lessening Outlook Stress

Many people are tied down by their email, and get enough that it prevents them from getting any meaningful

Monday, July 02, 2007 11:15 PM by BEnrick

# re: Some Outlook Relief Perhaps

Steven, I'm about ready to abandon filing email completely.  With Vista, I can just click the start button, type in some keywords, and it finds emails in outlook for me.

I'm noticing that the way I find old emails is 10 percent by looking into the folder where I put it, and 90 percent by searching.  This is another indicator that filing is not worth the effort. Still, there's a sense of accomplishment knowing "it's filed."

Tuesday, July 03, 2007 9:06 AM by carlcamera

# re: Some Outlook Relief Perhaps

Yeah, that's the whole GMail theory, too, which I still have never totally bought into.  But you're right, search in Vista is amazing for Outlook and I tend to use it more than the filing a lot of times.  However, I use Outlook as my CRM, too, so it's nice keeping customers segmented each into their own folders, and my projects similarly separated into their own folders, neither of which is amenable to search without a lot of overlap and false hits to go through.

Tuesday, July 03, 2007 2:36 PM by ssmith

# re: Some Outlook Relief Perhaps

Yeah, that's the whole GMail theory, too, which I still have never totally bought into.  But you're right, search in Vista is amazing for Outlook and I tend to use it more than the filing a lot of times.  However, I use Outlook as my CRM, too, so it's nice keeping customers segmented each into their own folders, and my projects similarly separated into their own folders, neither of which is amenable to search without a lot of overlap and false hits to go through.

Tuesday, July 03, 2007 2:36 PM by ssmith

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