Welcome to AspAdvice Sign in | Join | Help

Gotta Love Orcsweb

Does your host do this?  Today I got an IM from one of my support folks at ORCS Web, asking me about one of my dedicated servers on which I have installed SQL Express for a few small web apps.  She had noticed that I'd forgotten to set up any kind of backups for these, and wanted to know if I wanted any.  When I admitted that I'd forgotten to set them up, she just took care of it for me.  How cool is that?  They're also good about letting me know when I have stuff I'm paying for but no longer using - that's called awesome customer service and that's how you can turn customers into fans and evangelists.

Sponsor
Published Friday, March 21, 2008 1:08 PM by ssmith
Filed under:

Comment Notification

If you would like to receive an email when updates are made to this post, please register here

Subscribe to this post's comments using RSS

Comments

# re: Gotta Love Orcsweb

Good to know!

Friday, March 21, 2008 7:32 PM by Andrei Rinea

# re: Gotta Love Orcsweb

That's what I'm talking about! Customer service, something that is lacking in today's market. :D

Tuesday, March 25, 2008 10:30 AM by Robz

# re: Gotta Love Orcsweb

I should hope so for those prices! ;)

Good to know there are still a few companies that care though!

Monday, March 31, 2008 5:50 PM by Lord Psynister

# Kudos for Pam

Steve Smith blogged about the great service that Pam, a veteran webteam member, recently provided: http://aspadvice.com/blogs/ssmith/archive/2008/03/21/Gotta-Love-Orcsweb.aspx

Tuesday, April 15, 2008 4:13 PM by Brad Kingsley's Blog

Leave a Comment

(required) 
required 
(required) 
Enter the code you see below